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FATIMA SHAMSUDDIN TANDEL
CONTACT NO: 09876543210/2121212121
EMAIL ID: fatima@gmail.com
PASSPORT No : A07171710
CAREER AND LONG TERM OBJECTIVE:
To perform the given responsibilities in a proper manner and as expected will be my prime objective, to improve constantly by trying to learn from previous experiences, to become a valuable part of my organization through hard work, to put in an effort that matches with the best of organization standards.
PROFESSIONAL EXPERIENCE (6.0 YEARS)
EXPERIENCE
Saudi Oger Ltd
Peroid : 28 Dec 2011 – Till Date.
Responsibilities
Ø Remote Management of Server and Workstation through VNC and Radmin.
Ø Emergencydatarecovery,diagnosingthecause&implementingthesolutioninhardware & Software resulting in minimum interruption of service.
Ø Maintaining Users & Groups in Active Directory Service.
Ø Installing and Configuring DNS and DHCP Servers.
Ø Maintaining Backup of File Server and all Data Server.
Ø Configuring file and folder level access for users and groups.
Ø Troubleshooting On Hardware Devices and Laptops.
Ø Installation Of Hardware Devices Like (Printers, Scanners, Tv-Tuner Card, Web Camera)
Ø Solving Desktop Problems and day to day activities.
Ø Solving Mails Problems on Outlook Express, Microsoft 2003, Microsoft 2007.
Ø Installation of Blackberry Desktop Software and synchronizing with outlook and taking backup also.
Ø Assembling, De-Assembling, Installation, Trouble shooting of Computers (Servers/Workstations/Laptops)
Ø Installation, Configuration and Troubleshooting of Printers, Scanners, Plotters, etc.
Ø Continous Monitoring of Internet Leased Lines Through NMS (Network Monitoring System) tool and
Troubleshooting if the line is down and follow up with the ISP till the line is up.
Troubleshooting if the line is down and follow up with the ISP till the line is up.
Ø Administering and troubleshooting of LAN.
Ø Daily Monitoring of Mcafee Antivirus Server and check update of patches and virus alert and virus affected machine and take action for the same.
Ø Implementation and maintenance of External Storage Devices.
Ø Data Recovery (Deleted data, Lost Partition, Quick Formatted Hddetc)
Ø Worked on Antivirus Mcafee, Kaspersky, Avastetc
Ø Installation of PrimaVera Software At Saud Consult and creating a separate database.
EXPERIENCE
INMAC COMPUTERS LTD
Period 10 MAY 2010 – 20 DEC 2011.
Designation IT Engineer.
Responsibilities
Ø Assembling, De-Assembling, Installation, Trouble shooting of Computers (Servers/Workstations/Laptops)
Ø Installation, Configuration and Troubleshooting of Printers, Scanners, Plotters, etc.
Ø Continous Monitoring of Internet Leased Lines Through NMS (Network Monitoring System) tool and Troubleshooting if the line is down and follow up with the ISP till the line is up.
Ø Administering and troubleshooting of LAN.
Ø Daily Monitoring of Mcafee Antivirus Server and check update of patches and virus alert and virus affected machine and take action for the same.
Ø Implementation and maintenance of External Storage Devices.
Ø Data Recovery (Deleted data, Lost Partition, Quick Formatted Hddetc)
Ø Supporting & configuringbroking software’s (ODIN, BOLT, Ncdex, Mcx, Mcx-Sx, NEATCM, NEATFO).
Ø Supporting Application Such as IAS, Prowess, Ace Equity, Metastock, Falcon, Capitalline etc.
Ø Remote Management of Server and Workstation through VNC and Radmin.
Ø Emergencydatarecovery,diagnosingthecause&implementingthesolutioninhardware & Software resulting in minimum interruption of service.
Ø Maintaining Users & Groups in Active Directory Service.
Ø Installing and Configuring DNS and DHCP Servers.
Ø Maintaining Backup of File Server and all Data Server.
Ø Configuring file and folder level access for users and groups.
Ø Handling all the Computers, POS Machines Included Server.
Ø Troubleshooting On Hardware Devices and Laptops.
Ø Installation Of Hardware Devices Like (Printers, Scanners, Tv-Tuner Card, Web Camera)
Ø Solving Desktop Problems and day to day activities.
Ø Solving Mails Problems on Outlook Express, Microsoft 2003, Microsoft 2007.
Ø Installation of Bloomberg Software and Factset Software and giving support on it.
Ø Installation of Blackberry Desktop Software and synchronizing with outlook and taking backup also.
EXPERIENCE
ALLIED DIGITAL SERVICES LTD
Period 10 Oct 2007 – 30 APRIL 2010.
Designation Customer Support Engineer.
Job Profile Placed as a Residence Engineer on the Site of AnandRathi Group of Companies
Responsibilities
Ø Assembling, De-Assembling, Installation, Trouble shooting of Computers (Servers/Workstations/Laptops)
Ø Installation, Configuration and Troubleshooting of Printers, Scanners, Plotters, etc.
Ø Continous Monitoring of Internet Leased Lines Through NMS (Network Monitoring System) tool and Troubleshooting if the line is down and follow up with the ISP till the line is up.
Ø Administering and troubleshooting of LAN.
Ø Daily Monitoring of Mcafee Antivirus Server and check update of patches and virus alert and virus affected machine and take action for the same.
Ø Implementation and maintenance of External Storage Devices.
Ø Data Recovery (Deleted data, Lost Partition, Quick Formatted Hddetc)
Ø Supporting & configuringbroking software’s (ODIN, BOLT, Ncdex, Mcx, Mcx-Sx, NEATCM, NEATFO).
Ø Supporting Application Such as IAS, Prowess, Ace Equity, Metastock, Falcon, Capitalline etc.
Ø Remote Management of Server and Workstation through VNC and Radmin.
Ø Emergencydatarecovery,diagnosingthecause&implementingthesolutioninhardware & Software resulting in minimum interruption of service.
Ø Maintaining Users & Groups in Active Directory Service.
Ø Installing and Configuring DNS and DHCP Servers.
Ø Maintaining Backup of File Server and all Data Server.
Ø Configuring file and folder level access for users and groups.
Ø Handling all the Computers, POS Machines Included Server.
Ø Troubleshooting On Hardware Devices and Laptops.
Ø Installation Of Hardware Devices Like (Printers, Scanners, Tv-Tuner Card, Web Camera)
Ø Solving Desktop Problems and day to day activities.
Ø Solving Mails Problems on Outlook Express, Microsoft 2003, Microsoft 2007.
Ø Installation of Bloomberg Software and Factset Software and giving support on it.
Ø Installation of Blackberry Desktop Software and synchronizing with outlook and taking backup also.
Company
Tata Indicom Broadband (VSNL)
Period 05 Dec 2005 to 03 July 2007.
Customer Support Engineer
Responsibilities
Ø Installation of new clients through various kinds of switches and ADSL routers.
Ø Configured and troubleshooting of Authentication & Connectivity Problem for Networks.
Ø Problem related of slow browsing and high usage in the network also rectified.
Ø Configured & Troubleshooting of Outlook Express and Microsoft Outlook.
Ø Escalation calls of clients also resolve with coordination with the technical team.
Ø Handling Client Capacity of 700 from Bandra to Santacruz.
Educational Qualification
Ø S S C Passed from Maharashtra State Board of Secondary and Higher Secondary Education Mumbai
Ø H S C Passed from BhartiyaShikshaParishad (UTTAR PRADESH)
Technical Qualification
Ø Advance Diploma in Hardware & Networking Engineering from JetkingSchool of Electronic Technology.
Address
124/1 N S Road
Mahim (East)
Mumbai – 400010
Tel : 022 278787878
Personal Information
Date of Birth : 31-10-1984
Nationality : Indian
Marital Status : Single
Languages Known : English, Hindi and Marathi.
Hobbies : Listening Music, Net Surfing, Cricket.
Notice Period : 30 Days.
Location Preferred : Mumbai Only
Place : Mumbai
Date
Fatima Tandel
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