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CHINKI VIBHUSHAN

Mobile:+91-9876543210öE-Mail:chinki@gmail.com

Aspiring for career enriching opportunities in Business Analysis/ Client Relationship Management

Overview

       2 years3 months of experience in Banking Operations Management.

       Presently associated with ICICI Bank, Rampur as Assistant Manager-1.

       Skills in setting out standards for various operational areas and implementing quality systems & procedures to facilitate a high-quality customer experience, while adhering to the SLA. 

       Capable in implementing a framework of quality standards and overseeing smooth
implementation of the project.

       Gained knowledge in Risk Management, Security Analysis, Portfolio Management and Indian Financial System.

       Translating and simplifying requirements.

       Assisting with the business case and requirement analysis.

       In depth working knowledge of Finacle core banking, Finacle CRM, Finacle wealth management and Finacle loan module.

       Gained knowledge in analyzing risk factors according to organization’s credit and underwriting process

Knowledge Purview

       Discussing the existing business models and the flows of data in the business with those involved.

       Conducting detailed market study to analyze the latest market trends and track competitor activities and providing valuable inputs for product development and the marketing strategies.

       Interpreting data for determining the performance & projecting probability of companies & ensuring that the information is presented clearly, timely & consistently.

Career Recital

Since April ‘11: ICICI Bank, Madhapur as Assistant Manager-1

           

Accountabilities:

       Handling the branch walk-in Privilege customers.

       Ensuring the maintenance of quality and TAT in customer service through Finacle CRM.

       Handling of Asset Servicing through Finacle loan module

       Handling of Foreign Exchange Services through Finacle core banking.

       Conceptualizing wealth management related activities in accordance to requirements with the help of Finacle wealth management.

       Executing AML and KYC according to guidelines.

       Conducting audits according to company risk and credit policy.

       Supporting to the Application Development team for new alterations based on requirements.

       Conducting cost/benefit analysis.

Notables:               

       Accredited with certificate of appreciation:

o    From MD and CEO of ICICI Bank for best performance in branch banking.

o    From ICICI bank South Head for 100% Quality in service.

o    For the successful completion of All Banking Modules.                                                  

       Facilitated an initiative wherein the employees regularly called the clients to get their feedback as well as resolve any query or problem that they might face.

o    This process helped enhance client servicing & got the organization a good name.

Education &Credentials

       P.G.D.M. (Finance)from Badruka (AIMA), Hyderabad in 2011 with 3.61/4.33 CGPA.

       B.Tech. (Computer Science and Engineering) from SR Engineering College, Warangal in 2009 with 70.1%.

o    Successfully completed two academic projects in .NET platform.

       12^thfrom Vaagdevi Junior College, Warangal in 2005 with 86.3%.

       10^th from Adarsha High School, Warangal in 2003 with 84.3%.

Accolades

       Accredited in the Top 8% of the National NIIT-08 Aptitude Test 

       Awarded as the Best Student in X standard.

Personal Dossier

Date of Birth:             18^th June 1990

Address:                      125/1 N S Raod , Warangal –506370

Languages Known:    English, Telugu and Hindi

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