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Fatima
Tandel
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FATIMA SHAMSUDDIN
TANDEL
CONTACT NO: 09876543210/2121212121
EMAIL ID: fatima@gmail.com
PASSPORT No : A07171710
CAREER AND LONG TERM OBJECTIVE:
To perform the given responsibilities in a proper
manner and as expected will be my prime objective, to improve constantly by
trying to learn from previous experiences, to become a valuable part of my
organization through hard work, to put in an effort that matches with the best
of organization standards.
PROFESSIONAL EXPERIENCE (6.0 YEARS)
EXPERIENCE
Saudi Oger Ltd
Peroid : 28 Dec 2011 – Till Date.
Responsibilities
Ø
Remote Management of Server and Workstation
through VNC and Radmin.
Ø
Emergencydatarecovery,diagnosingthecause&implementingthesolutioninhardware
& Software resulting in minimum interruption of service.
Ø
Maintaining
Users & Groups in Active Directory Service.
Ø
Installing
and Configuring DNS and DHCP Servers.
Ø
Maintaining
Backup of File Server and all Data Server.
Ø
Configuring
file and folder level access for users and groups.
Ø
Troubleshooting
On Hardware Devices and Laptops.
Ø
Installation
Of Hardware Devices Like (Printers, Scanners, Tv-Tuner Card, Web Camera)
Ø
Solving
Desktop Problems and day to day activities.
Ø
Solving
Mails Problems on Outlook Express, Microsoft 2003, Microsoft 2007.
Ø Installation of Blackberry Desktop Software and
synchronizing with outlook and taking backup also.
Ø
Assembling,
De-Assembling, Installation, Trouble shooting of Computers
(Servers/Workstations/Laptops)
Ø
Installation,
Configuration and Troubleshooting of Printers, Scanners, Plotters, etc.
Ø
Continous
Monitoring of Internet Leased Lines Through NMS (Network Monitoring System)
tool and Troubleshooting if the line is down and follow up with the ISP till
the line is up.
Ø
Administering
and troubleshooting of LAN.
Ø
Daily Monitoring
of Mcafee Antivirus Server and check update of patches and virus alert and
virus affected machine and take action for the same.
Ø
Implementation
and maintenance of External Storage Devices.
Ø
Data
Recovery (Deleted data, Lost Partition, Quick Formatted Hddetc)
Ø
Worked on
Antivirus Mcafee, Kaspersky, Avastetc
Ø
Installation
of PrimaVera Software At Saud Consult and creating a separate database.
EXPERIENCE
INMAC COMPUTERS LTD
Period 10 MAY 2010 – 20 DEC 2011.
Designation IT
Engineer.
Responsibilities
Ø
Assembling,
De-Assembling, Installation, Trouble shooting of Computers
(Servers/Workstations/Laptops)
Ø
Installation,
Configuration and Troubleshooting of Printers, Scanners, Plotters, etc.
Ø
Continous
Monitoring of Internet Leased Lines Through NMS (Network Monitoring System)
tool and Troubleshooting if the line is down and follow up with the ISP till
the line is up.
Ø
Administering
and troubleshooting of LAN.
Ø
Daily
Monitoring of Mcafee Antivirus Server and check update of patches and virus
alert and virus affected machine and take action for the same.
Ø
Implementation
and maintenance of External Storage Devices.
Ø
Data
Recovery (Deleted data, Lost Partition, Quick Formatted Hddetc)
Ø Supporting & configuringbroking
software’s (ODIN, BOLT, Ncdex,
Mcx, Mcx-Sx, NEATCM, NEATFO).
Ø
Supporting
Application Such as IAS, Prowess, Ace Equity, Metastock, Falcon, Capitalline
etc.
Ø
Remote Management of Server and Workstation
through VNC and Radmin.
Ø
Emergencydatarecovery,diagnosingthecause&implementingthesolutioninhardware
& Software resulting in minimum interruption of service.
Ø
Maintaining
Users & Groups in Active Directory Service.
Ø
Installing
and Configuring DNS and DHCP Servers.
Ø
Maintaining
Backup of File Server and all Data Server.
Ø
Configuring
file and folder level access for users and groups.
Ø
Handling
all the Computers, POS Machines Included Server.
Ø
Troubleshooting
On Hardware Devices and Laptops.
Ø
Installation
Of Hardware Devices Like (Printers, Scanners, Tv-Tuner Card, Web Camera)
Ø
Solving
Desktop Problems and day to day activities.
Ø
Solving
Mails Problems on Outlook Express, Microsoft 2003, Microsoft 2007.
Ø
Installation
of Bloomberg Software and Factset Software and giving support on it.
Ø
Installation
of Blackberry Desktop Software and synchronizing with outlook and taking backup
also.
EXPERIENCE
ALLIED DIGITAL SERVICES LTD
Period 10 Oct 2007 – 30 APRIL 2010.
Designation Customer
Support Engineer.
Job Profile Placed
as a Residence Engineer on the Site of AnandRathi Group of Companies
Responsibilities
Ø
Assembling,
De-Assembling, Installation, Trouble shooting of Computers
(Servers/Workstations/Laptops)
Ø
Installation,
Configuration and Troubleshooting of Printers, Scanners, Plotters, etc.
Ø
Continous
Monitoring of Internet Leased Lines Through NMS (Network Monitoring System)
tool and Troubleshooting if the line is down and follow up with the ISP till
the line is up.
Ø
Administering
and troubleshooting of LAN.
Ø
Daily
Monitoring of Mcafee Antivirus Server and check update of patches and virus
alert and virus affected machine and take action for the same.
Ø
Implementation
and maintenance of External Storage Devices.
Ø
Data
Recovery (Deleted data, Lost Partition, Quick Formatted Hddetc)
Ø Supporting & configuringbroking
software’s (ODIN, BOLT, Ncdex,
Mcx, Mcx-Sx, NEATCM, NEATFO).
Ø
Supporting
Application Such as IAS, Prowess, Ace Equity, Metastock, Falcon, Capitalline
etc.
Ø
Remote Management of Server and Workstation
through VNC and Radmin.
Ø
Emergencydatarecovery,diagnosingthecause&implementingthesolutioninhardware
& Software resulting in minimum interruption of service.
Ø
Maintaining
Users & Groups in Active Directory Service.
Ø
Installing
and Configuring DNS and DHCP Servers.
Ø
Maintaining
Backup of File Server and all Data Server.
Ø
Configuring
file and folder level access for users and groups.
Ø
Handling
all the Computers, POS Machines Included Server.
Ø
Troubleshooting
On Hardware Devices and Laptops.
Ø
Installation
Of Hardware Devices Like (Printers, Scanners, Tv-Tuner Card, Web Camera)
Ø
Solving
Desktop Problems and day to day activities.
Ø
Solving
Mails Problems on Outlook Express, Microsoft 2003, Microsoft 2007.
Ø
Installation
of Bloomberg Software and Factset Software and giving support on it.
Ø
Installation
of Blackberry Desktop Software and synchronizing with outlook and taking backup
also.
Company
Tata Indicom Broadband (VSNL)
Period 05
Dec 2005 to 03 July 2007.
Customer Support
Engineer
Responsibilities
Ø
Installation
of new clients through various kinds of switches and ADSL routers.
Ø
Configured
and troubleshooting of Authentication & Connectivity Problem for Networks.
Ø
Problem
related of slow browsing and high usage in the network also rectified.
Ø
Configured
& Troubleshooting of Outlook Express and Microsoft Outlook.
Ø
Escalation
calls of clients also resolve with coordination with the technical team.
Ø
Handling
Client Capacity of 700 from Bandra to Santacruz.
Educational Qualification
Ø
S S C
Passed from Maharashtra State Board of Secondary and Higher Secondary Education
Mumbai
Ø
H S C
Passed from BhartiyaShikshaParishad (UTTAR PRADESH)
Technical Qualification
Ø
Advance
Diploma in Hardware & Networking Engineering from JetkingSchool of
Electronic Technology.
Address
124/1 N S Road
Mahim (East)
Mumbai – 400010
Tel : 022 278787878
Personal Information
Date of Birth : 31-10-1984
Nationality : Indian
Marital Status : Single
Languages Known : English,
Hindi and Marathi.
Hobbies : Listening Music, Net Surfing,
Cricket.
Notice Period : 30 Days.
Location Preferred : Mumbai
Only
Place : Mumbai
Date
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