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JLT has offices in Mumbai with staff strength
of over 800 and Winner of 2012 Pride in Performance for Successful New Initiative
Reference: - Nitin Nandgaonkar - Team
Manager Mobile
No.: - +919769379664
Reference: - Girish Kataria – Team Leader Mobile No.: - +919987925877
Reference: - Jaideep Shedge – Team Leader Mobile No.: - +919588035040
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56/9, KUNG Apartment, diva M K road,
Opp Adarash classes, diva east, thane – 963258
Email:- dOLI.gupta@outlook.com
Mobile: - +91 9876543210
Objective
|
To work in a growth oriented,
challenging and rewarding environment. Having 5+ years of experience, I am
strong in creating innovate & clutter breaking ideas. If you have got a
challenging position in the field of accounts or finance, I’d love to fill it.
Summary
|
·
Accomplished operations and performance with over 5 years of
experience in insurance back office domain servicing Singapore and UK clients.
·
Extensive Offshore, Insurance and Finance operations experience
both in established and start-up team environments.
·
Experienced in business process improvement and process
transition.
·
Highly flexible and adaptable; able to multi-task and thrive in
a fast-paced environment.
·
Able to motivate others and a self-starter.
·
Self-directed within broad goals and strategic direction in
satisfying organization or client objectives.
Expertise
|
·
Reconciliations —
Training
·
Management Report —
Mentoring and Motivation
·
Process Documentation —
Team Building
Professional Profile
|
Associated with JARDINE
LLOYD THOMPSON INDIA PVT LTD (a
JLT Group Company) since October 2007 and was designated as a Process Leader, responsible for 4FTEs.
About
JARDINE LLOYD THOMPSON INDIA PVT LTD ,
Mumbai:
Started
in 2007, JLTs processing services now specializes in providing high value
services for the analysis and processing of business transactions. A pioneer in
the IT-enabled services industry manages a whole range of processes for its
clients from simple, low complexity, high volume to complex, confidential,
mission critical transactions. JLT Mumbai interacts directly with the clients
at various levels and ensures a quick resolution of queries, transparency of
processes and a relationship that builds from strength to strength.
JLT has offices in Mumbai with staff strength
of over 800 and Winner of 2012 Pride in Performance for Successful New Initiative
About
JLT Group:
Based
in London, JLT Group is the insurance and reinsurance brokers, having 100+
offices with 6500 employees in over 34 countries. The Group's principal
activity is to provide risk management consultancy and insurance brokerage
services. It provides specialized risk management advisory and other services
on a global basis to clients in various industries including aerospace, marine,
energy and construction.
Team Size: 4 Reporting
to: Team Manager
Hierarchy in the
organization: Team Manager reports into Operation Manager
Roles & Responsibilities:-
·
Travelled to Singapore for 3 months along with team to get
trained on the process & systems
·
Picked up the accounting process and transitioned the same to
Mumbai centre
·
Created process maps and standard operating procedures
·
Managing the work flow from onshore Singapore to offshore India
office
·
Daily reporting to higher management and Singapore team about
the work completion and prepared MIS
reports
·
Achieving accuracy of 99% and meeting the SLA
·
Providing the update and resolving queries of team
·
Continuous training and development of the team
·
Reconciling statement of accounts.
Senior Associate (Insurance Accounting – IBA London) Jan
2009 to May 2010
Reporting
to: Team Leader
- Interacted with
the JLTs clients on a daily basis
- Facilitated
processing of premiums, settlement and claim submission
- Review of the
work done by the colleagues
- Imparted
Training, coaching and mentoring to the junior associates in the team
- Responsible for
the key metrics (Timely delivery and quality output)
- Developed
standard operating procedures and maintenance.
- Ensured
established workflow and procedures, service and quality standards are
satisfactorily met
Associate (Insurance Accounting – IBA London) Oct
2007 to Jan 2009
Reporting
to: Team Leader
- Corresponding
with Insurance companies for account balance
- Reconciliation
of entries and settlement
- Carry out
reconciliation of Insurance company statement
- Arrange
settlement of claims and premiums
- Maintenance of
accounting ledgers
Reference: - Nitin Nandgaonkar - Team
Manager Mobile
No.: - +919769379664
STANDARD CHARTERED BANK Apr
2007 to Oct 2007
Reporting
to Team Leader
Collection Officer - Recovery department
- Making call to
the defaulters to recover the o/s amount
- Offering settlement
to the customer for outstanding amount
- Handlings walk
in customer coming to office convincing for settlement
- Providing the
update of collection status to Team Leader on daily basis
Reference: - Girish Kataria – Team Leader Mobile No.: - +919987925877
RELIANCE INFOSTREAM PVT LTD May
2006 to Apr 2007
Reporting
to Team Leader
Customer Support Executive
– UP Circle
- Handling
incoming calls giving Information about new offers.
- Registering
complains about prepaid connection issues
- Providing
network updates to customers
- Resolving the
network related problem.
Reference: - Jaideep Shedge – Team Leader Mobile No.: - +919588035040
Achievements
|
- Travel to
Singapore for 3 months for business training and process migration
- Recipient of
Star of the Month award on 3 occasions & 1 Pride of the Quarter Award
for outstanding performance
- Received AIM
award for process improvements and client service
Professional Training & Development
|
- Advanced Excel
Skills
- Coaching and
Mentoring
- Developing
Interpersonal Skills
- Assertive
Communication
- Good working
knowledge of Microsoft Word, Excel, PowerPoint
Education
|
- Bachelor of
Commerce – Mumbai University, 2006
Personal Profile
|
Date
of Birth : 5th June 1987
Marital
Status : Single
Language : English, Hindi and Marathi
Hobbies : Cricket, Travel, Music, Internet
Browsing
PLACE : - MUMBAI
DATE : -
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