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RESUME FOR RANJITA ROGERS
 PERSONAL INFORMATION
Name: Ranjita Rogers                                                       Marital Status: Single
Gender: Female                                                                  
Nationality: Ugandan
Date of Birth: 4 July 1999                                                 
Tel         : +9876543210
SUMMARY
Rogers
Rubahimbya is a sociable hard working gentleman who is flexible and can be able
to work in all situations. I have always been chosen to be the team leader
wherever I go because of my sociability and hard working motives. Because of my
innovativeness, willingness to learn , with the ability to understand the
behavior of people made it easy for me to work with many students at Makerere
University while working as an Internet Kiosk Administrator for two years. Preparation
of daily reports or even weekly concerning the progress of all the activities
of the Internet Kiosk has not been a problem to me as well as preparation of
weekly reports in spreadsheets as regards work progress.
The
zeal and the willingness to share my knowledge with others, the computer skills
I exhibited while working at Uganda Prisons Service made it easy for me to be
selected as a Personal Assistant in the Office of the Assistant Commissioner -
Human Resources where I managed to work on the payroll of seven thousand
employees. More to that my personal integrity and conduct exhibited at Uganda
Prisons enabled me to handle confidential issues of the institution.
 I should also not forget to point out that,
because of my good communication skills and customer care service, I was
offered a job on a two week contract to work as customer care personnel on the
project of preaching the gospel for simcard registration where I was selected
as the team leader.
SKILLS
AND ACCOMPLISHMENTS
·       
With efficient
communication skills while working a customer care personnel have been able to
persuade four hundred customers to register their simcards  in a period of six days
·       
While at Uganda prisons
I managed to update a payroll of seven thousand employees which added on my
excel and computer usage skills
·       
Follow  up 
on  timesheets  and 
monthly  reporting
requirements  such  as, 
vacation,  overtime  and 
absenteeism
·       
Prepare and maintain
standard and ad hoc reports, queries, and conduct appropriate audits to ensure
data integrity in the payroll.
·       
Excellent numeracy and
analytical skills
·       
Human Resource
management systems implementation, testing and maintenance.
·       
Prepared retirement
benefits for the staff exiting Uganda Prisons Service and made weekly reports
on the same issue as well as gratuity payments.
·       
While working as a
Personal Assistant of the Assistant Commissioner-Human Resource at Uganda
Prisons Service, recorded, filed and entered data in accordance to issues of
gratuity, overtime and vacation payment requisitions.
·       
Entered data in accordance
with the daily activities of  the
Internet Kiosk and this made the evaluation and Assessment of Internet Usage a
success at Directorate of Information and Communication Support Makerere
University
·       
Took part in carrying
out internet Usage survey for 2013 which was one of the Objectives of
Directorate of Information and Communication Support so as to remove all the
hindrances  brought about by slow
internet in the University
·       
Advised Directorate of
Information and Communication Support on various instances on how to improve on
the Services provided in the  Internet
Kiosk
·       
Was able to develop my interpersonal
and communication skills as this has been developed through interaction with
people with diverse behavior.
·       
Trained students
especially University entrants and the rest of the students on procedures of
how to access their  Examination marks on
the University website and how to register for different semesters online
EDUCATION
| 
Period | 
University/School | 
Award | 
| 
2010-
  2013   | 
Makerere
  University         | 
Bachelor
  organizational and industrial Psychology | 
| 
Sept
  2010- Oct 2010        | 
Makerere
  University                        | 
Certificate
  in Computer | 
| 
2007-2009                         | 
Mbarara
  High school                  | 
Uganda
  certificate of Advanced | 
| 
2004-
  2007                       | 
Muntuyera
  High school               | 
Uganda
  certificate of Education | 
WORKING
EXPERIENCE
| 
Period | 
Organisation/Company | 
Position | 
Responsibilities | 
| 
May
  27th 2013 to date | 
MTN | 
Customer
  Care Personnel | 
·       
  Working as a team leader 
·       
  Giving guidelines to colleagues on how
  to cope up with work 
·       
  Calling customers and persuading them
  to register simcards 
·       
  Recoding customer’s personal
  information like names , gender and others 
·       
  Organizing and arranging company
  equipment after work  | 
| 
2011-2013 | 
Directorate
  of Information and Communication Support Makerere University | 
Internet
  Kiosk Administrator | 
·       
  Hardware maintenance and software
  installation 
·       
  Preparing Daily reports for the
  Internet Kiosk activities 
·       
  Online registration of students 
·       
  Teaching University students on how to
  use Makerere E-learning Services | 
| 
June
  2012-July 2012 | 
Uganda
  Prisons Service  | 
Ass.
  Human Resource Office-Internee | 
·       
  Updating staff  payroll 
·       
  Preparing retirement benefits 
·       
  Recoding, filing, data in response for
  employees requisitions for gratuity, leave, vacation, workshop payments 
·       
  Maintaining timesheet, attending to
  issues related to absenteeism. 
·       
  Conflict resolution and negotiation
  among the Officers. 
·       
  Data entry, record tracking  
·       
  Human resource forecast and other
  Human resource planning requirements with the guidance from the Assistant
  Commissioner-Human Resource  
·       
  Designing Job Descriptions 
·       
  Preparing power point slides for work
  shops   
·       
  Advising the Human Resource Manager on
  the Issues of career advancement for the staff | 
LEADERSHIP
AND RESPONSIBILITY 
| 
Period | 
Position | 
School | 
| 
2008-
  2009                             | 
President
  scouting association of Uganda | 
Mbarara
  High school | 
| 
2005-2007                                                   
   | 
Vice
  president scouting Association of Uganda                | 
Muntuyera
  High | 
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