Monday 16 November 2015

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RESUME FOR RANJITA ROGERS

 PERSONAL INFORMATION
Name: Ranjita Rogers                                                       Marital Status: Single
Gender: Female                                                                   Nationality: Ugandan
Religion: Anglican                                                             Email: rogerranjita@yahoo.com
Date of Birth: 4 July 1999                                                  Tel         : +9876543210


SUMMARY
Rogers Rubahimbya is a sociable hard working gentleman who is flexible and can be able to work in all situations. I have always been chosen to be the team leader wherever I go because of my sociability and hard working motives. Because of my innovativeness, willingness to learn , with the ability to understand the behavior of people made it easy for me to work with many students at Makerere University while working as an Internet Kiosk Administrator for two years. Preparation of daily reports or even weekly concerning the progress of all the activities of the Internet Kiosk has not been a problem to me as well as preparation of weekly reports in spreadsheets as regards work progress.
The zeal and the willingness to share my knowledge with others, the computer skills I exhibited while working at Uganda Prisons Service made it easy for me to be selected as a Personal Assistant in the Office of the Assistant Commissioner - Human Resources where I managed to work on the payroll of seven thousand employees. More to that my personal integrity and conduct exhibited at Uganda Prisons enabled me to handle confidential issues of the institution.
 I should also not forget to point out that, because of my good communication skills and customer care service, I was offered a job on a two week contract to work as customer care personnel on the project of preaching the gospel for simcard registration where I was selected as the team leader.
                                                                                                 


SKILLS AND ACCOMPLISHMENTS
·        With efficient communication skills while working a customer care personnel have been able to persuade four hundred customers to register their simcards  in a period of six days
·        While at Uganda prisons I managed to update a payroll of seven thousand employees which added on my excel and computer usage skills
·        Follow  up  on  timesheets  and  monthly  reporting requirements  such  as,  vacation,  overtime  and  absenteeism
·        Prepare and maintain standard and ad hoc reports, queries, and conduct appropriate audits to ensure data integrity in the payroll.
·        Excellent numeracy and analytical skills
·        Human Resource management systems implementation, testing and maintenance.
·        Prepared retirement benefits for the staff exiting Uganda Prisons Service and made weekly reports on the same issue as well as gratuity payments.
·        While working as a Personal Assistant of the Assistant Commissioner-Human Resource at Uganda Prisons Service, recorded, filed and entered data in accordance to issues of gratuity, overtime and vacation payment requisitions.
·        Entered data in accordance with the daily activities of  the Internet Kiosk and this made the evaluation and Assessment of Internet Usage a success at Directorate of Information and Communication Support Makerere University
·        Took part in carrying out internet Usage survey for 2013 which was one of the Objectives of Directorate of Information and Communication Support so as to remove all the hindrances  brought about by slow internet in the University
·        Advised Directorate of Information and Communication Support on various instances on how to improve on the Services provided in the  Internet Kiosk
·        Was able to develop my interpersonal and communication skills as this has been developed through interaction with people with diverse behavior.
·        Trained students especially University entrants and the rest of the students on procedures of how to access their  Examination marks on the University website and how to register for different semesters online





EDUCATION
Period
University/School
Award
2010- 2013 
Makerere University       
Bachelor organizational and industrial Psychology
Sept 2010- Oct 2010      
Makerere University                      
Certificate in Computer
2007-2009                       
Mbarara High school                
Uganda certificate of Advanced
2004- 2007                     
Muntuyera High school             

Uganda certificate of Education




WORKING EXPERIENCE
Period
Organisation/Company
Position
Responsibilities
May 27th 2013 to date
MTN
Customer Care Personnel
·        Working as a team leader
·        Giving guidelines to colleagues on how to cope up with work
·        Calling customers and persuading them to register simcards
·        Recoding customer’s personal information like names , gender and others
·        Organizing and arranging company equipment after work
2011-2013
Directorate of Information and Communication Support Makerere University
Internet Kiosk Administrator
·        Hardware maintenance and software installation

·        Preparing Daily reports for the Internet Kiosk activities

·        Online registration of students

·        Teaching University students on how to use Makerere E-learning Services

June 2012-July 2012
Uganda Prisons Service
Ass. Human Resource Office-Internee
·        Updating staff  payroll
·        Preparing retirement benefits
·        Recoding, filing, data in response for employees requisitions for gratuity, leave, vacation, workshop payments
·        Maintaining timesheet, attending to issues related to absenteeism.
·        Conflict resolution and negotiation among the Officers.
·        Data entry, record tracking

·        Human resource forecast and other Human resource planning requirements with the guidance from the Assistant Commissioner-Human Resource

·        Designing Job Descriptions

·        Preparing power point slides for work shops 

·        Advising the Human Resource Manager on the Issues of career advancement for the staff




LEADERSHIP AND RESPONSIBILITY
Period
Position
School
2008- 2009                           
President scouting association of Uganda
Mbarara High school
2005-2007                                                   
Vice president scouting Association of Uganda              
Muntuyera High











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